CrownGold Licence, Security and KYC/AML Checks
CrownGold is run by Aveazure SRL, a Costa Rican company registered under number 3-102-848946 with its office in San José. According to the operator’s own footer, it holds licence No. 940 from the Kahnawake Gaming Commission, issued on 3 May 2023. The regulator’s permit-holder registry does confirm the link between Aveazure SRL and the domain crowngold.com, but it publishes no licence numbers, so the number itself rests on what the operator says.
Official domain: crowngold.com. Complaints route: the operator first, then the AskGamblers Casino Complaints Service.
This page is part of a guide, not the casino itself. We hold no gaming licence, we open no accounts, and we take no deposits.
Who operates CrownGold
Behind the casino is Aveazure SRL, incorporated in Costa Rica under registration number 3-102-848946, with a registered address in San José. A Costa Rican company holding a Kahnawake permit is a familiar arrangement in this corner of the market, and it matters for one practical reason: in a dispute, the entity across the table is a Central American private company, not a large listed group with a compliance department to escalate to.
In the regulator’s registry the same operator turns up alongside two other brands, PlayMojo and Boomerang-bet. Shared ownership normally brings shared terms, shared payment rails and shared verification procedures, so what happens at one brand predicts the others reasonably well. It also counts if you ever decide to walk away from the whole group rather than a single site: see the responsible gambling tools and the regulator-level exclusion described there.
The licence: Kahnawake Gaming Commission No. 940
A public list of permit holders is maintained by the Kahnawake Gaming Commission, with the domains each holder is allowed to run. Aveazure SRL and crowngold.com both sit on that list, which is the piece we could check at source instead of taking from a footer.
Licence numbers and issue dates are what the registry leaves out. That makes the “No. 940, issued 3 May 2023” in the casino’s footer the operator’s own claim: consistent across its pages, but not corroborated by anything the commission publishes. We would sooner flag the gap than dress the number up as independently checked, because a licence number recited back at you by a support agent proves nothing by itself. The registry entry is what to go looking for.
| Fact | Value | Where it can be checked |
|---|---|---|
| Operator | Aveazure SRL | Kahnawake Gaming Commission permit-holder registry; also the operator’s site footer |
| Company registration number | 3-102-848946 (Costa Rica) | Operator’s site footer |
| Registered office | San José, Costa Rica | Operator’s site footer |
| Licence | Kahnawake Gaming Commission No. 940 | Operator’s footer only — the registry lists the permit holder and its domain, not licence numbers |
| Licence issue date | 3 May 2023 | Operator’s footer only |
| Official casino domain | crowngold.com | Registry entry for Aveazure SRL |
| Sister brands, same operator | PlayMojo, Boomerang-bet | Registry entry for Aveazure SRL |
| Complaints and dispute route | AskGamblers Casino Complaints Service | Operator’s complaints page |
| Internal accounting currency | Euro, with AUD shown to the player | Operator’s terms and conditions |
| Minimum age | 18+, date of birth collected at registration | Registration form and terms |
One row in there has a direct effect on your balance. The casino states that its internal operating currency is the Euro, which means an AUD account is converted behind the scenes. Expect small gaps between the figure you deposit and the figure that lands, and between a limit quoted in euros and its AUD equivalent on the day.
What the licence means if something goes wrong
A licence gives you a complaints channel rather than a guarantee of good behaviour. The published order of play: raise the issue with CrownGold support first, in writing, and if that does not resolve it, take it to the alternative dispute resolution service the operator names, the AskGamblers Casino Complaints Service.
Keep your expectations modest about that second step. AskGamblers currently lists the casino as terminated for being unresponsive to complaints filed through its service, which says plenty about how well that channel has worked in practice. The full reputation picture, delayed-payout complaints included, is in our CrownGold reputation check. What matters on this page is procedure: keep screenshots of your cashier, your bonus balance and every support exchange, because a complaint with no evidence behind it goes nowhere whichever service handles it.
Good habits beat escalation every time. Finish verification before your first withdrawal, ask for a modest first payout instead of the whole balance, and read a bonus code’s terms before you accept it. Those conditions, set out across the CrownGold casino Australia review hub, are where most account disputes start.
KYC and AML checks
Registration collects date of birth, first and last name, address, email, username, password and phone number. That is the baseline for the age and identity checks, and the phone number is not there for decoration: the casino reserves the right to ring the registered number as part of those checks.
When documents are requested, expect three of them: photo ID, proof of the payment method you used, and a recent utility bill. Latin and Cyrillic script are both accepted. Where you cannot produce what is asked for, video verification is offered as an alternative, which is useful to know if the utility bills come in a partner’s name.
Buried in the terms are two deadlines that deserve more attention than they get. Fail to be reachable within two weeks of a withdrawal request and your account may be blocked. Fail to provide requested verification documents within 40 days and winnings may be voided. Both clauses bite the player who deposits, plays, and only then discovers the paperwork stage, so send your documents when you open the account, not when you want the money out.
Keep the same name, address and payment method throughout. A deposit from a card in somebody else’s name is the most common way a verification check turns into a frozen balance.
See CrownGold's licence details
Account security on your side
What the licence covers is the operator’s conduct. It does nothing about a reused password, and account takeovers in this market nearly always begin there rather than with a breach at the casino.
Give the account a password that exists nowhere else, and guard the email address attached to it just as closely, since whoever holds that mailbox holds your password resets. Type the casino’s address or use a bookmark instead of arriving through a search ad, and glance at what is really in the address bar before you log in. If a withdrawal or a limit change shows up that you never asked for, contact support the same day and keep the timestamps.
Fake CrownGold domains
crowngold.com is the operator’s domain. Lookalikes run into the dozens — crowngold-official.com, crowngoldofficial.com, casino-crowngold.com, crowngold.net and the rest — and not one of them belongs to Aveazure SRL or appears in the regulator’s registry. Some are affiliate pages, some are straight copies, and some advertise welcome figures inflated well past anything in the operator’s terms. For players from Australia the only welcome bonus on offer is the CG4 code: 150% up to A$4,000 plus 150 free spins, on a A$30 minimum deposit with 40x wagering.
Almost all of it is covered by two checks. Confirm that the domain you are depositing into is the one listed against Aveazure SRL in the commission’s registry, and treat any promotion that differs from the terms in the live cashier as a marketing claim from somebody else. Our own address, crown-gold-australia.com, is a guide too: the deposits, the accounts and the bonuses all live on the operator’s site.
Licence and security FAQ
What licence does CrownGold hold?
The footer on the casino’s site states a Kahnawake Gaming Commission licence, No. 940, issued on 3 May 2023. The commission’s public registry confirms Aveazure SRL as a permit holder for crowngold.com but publishes no licence numbers, so that number comes from the operator and not from the regulator.
Who owns CrownGold?
Aveazure SRL, a Costa Rican company registered as 3-102-848946, with an address in San José. PlayMojo and Boomerang-bet run under the same operator.
What documents will CrownGold ask for?
Photo ID, proof of the payment method you deposited with, and a utility bill, with video verification as the fallback. Documents need to arrive within 40 days of a request, and you need to stay reachable for at least two weeks after a withdrawal request.
Is crowngold-official.com the same casino?
No. That is not the operator’s domain, and it does not appear in the registry against Aveazure SRL. The operator’s site is crowngold.com.